Last March we had a major connectivity issue with our third party data centre, resulting in a total of 4 hours down time and 12 hours of slow connections afterwards. As a hosting company we were unhappy about this and began looking into alternatives. We managed to successfully source another data centre, and we plan on moving our servers on the ... Read More »
Apologies for the recent downtime. Our servers were functioning as normal during this period. The outage was due to a connectivity issue at the data centre, which unfortunately was completely out of our control.
We will be working closely with our data centre provider, to ensure this type of failure does not occur again.
At the back end of 2016, Equiphase started a server upgrade programme, which consisted of purchasing a brand new server, as well as upgrading and re-installing the existing servers with SSD drives. 10 months on, and the good news is that the upgrade programme is now complete. Goodbye Helium, Lithium and Boron - Hello Argon, Titanium and Xenon. Read More »
Equiphase is in the process of decommision Boron. Over the weekend, we moved a very large amount of accounts to our brand new "Argon" server. If we look after your email, and your account was on boron, you will need to reconfigure it, if your email client was setup to link direcly to the server rather than via your domain name, If your email ... Read More »